Critical Event Notification
AlarmPoint is a critical event notification solution that quickly matches events to the correct personnel usage schedules, subscriptions and attributes. Upon building the appropriate response team of qualified personnel, AlarmPoint then notifies the personnel on any device, escalating until the event is resolved and service impact is prevented.
Critical Event Notification systems are designed to allow teams to build, test and initiate scenarios that may affect an organisation's ability to manage communications during a crisis. The system ensures that the appropriate personnel are dispatched, correct people notified and the action(s) required of stakeholders takes place as quickly and efficiently as possible as well as providing an auditable trail of the event resolution process.